WARRANTY SERVICE POLICY & PROCEDURES

GIZMORE offers warranty service for all our different mix of products. The warranty period differs per product group due to the nature of product's design, manufacture or expected use.

All products sold under the brand Gizmore will come under warranty period as mentioned below:

Categories of Products

Starting Date of Warranty

Expiry Date of Warranty

All Gizmore
Accessories

Date of Proof
of Purchase (POP)

Product Period as specified
in the service policy

Note: Sale Invoice should have a valid GST Number or it is pre-printed for complete address and contact number of the sales

Product Category

Warranty Period

  • Charger – Adaptor
  • Charger – Car
  • Hands free/ Earphone
  • Data Cable

  • Power Bank
  • Bluetooth Speaker
  • Bluetooth Headphone/Neckband/Sports
  • 12 Months
  • 12 Month (Except GIZ CC701 – 6 Month)
  • 6 Month (Except GIZ ME301– 3 Month)
  • 12 Month (GIZ WM101/WM102/WL101/WL102/WC101)
    6 Month (GIZ WM103/WM104/W105AUX)
  • 12 Month
  • 12 Month
  • 12 Month (Headphone/Neckband/Sports)
    6 Month Headset (GIZMH401)
Gizmore
GENERAL TERMS & CONDITIONS

•   Gizmore obligations are limited to repair of the defect or replacement of the defective part or at its discretion replacement of
the product itself.
•  In case of any damage to the product / misuse detected by the authorized service touch points personnel, the warranty
conditions are not applicable, and repairs will be done subject to availability of parts and on chargeable basis only.
•  Warranty cover will be void, even if a repair has been attempted by any unauthorized service touch points. Gizmore shall not
be liable for reimbursements, claims and damages that may result from the unauthorized repair of the product.
•  In the event of repair / replacement of any parts of the unit, the warranty shall thereafter continue and remain in force only
for the remaining period of the product warranty.
•  In the event of repairs of any parts of the product, the company or its authorized service touch points, reserves the right to
retain any parts or components replaced at its discretion in the event of a defect noticed in the equipment during the
warranty period.
•  The company liability under this warranty shall be limited to repairs/replacement, which is found to be defective.
•  Valid proof of purchase is mandatory to claim warranty. (Customer Purchase Invoice from retail is necessary for replacement).
•  Warranty of any repaired/replaced product will remain only for the remaining period according to the purchase.
•  This warranty shall not affect consumer statutory rights under applicable Indian Laws.
•  All disputes related with the warranty are subject to jurisdiction of Delhi Courts only.

THE WARRANTY IS NOT APPLIABLE IN THE FOLLOWING CONDITIONS:

•  If the stipulated warranty period as determined from the Proof of purchase has expired.
•  The product is not used according to the instructions as stated in users manual as determined by the authorized service touch
points / company personnel.
•  Modification or alteration of any nature is made in the electrical circuitry or physical construction of the product by any
un-authorized person / agency.
•  If the product is tempered by way of use / repair work by any un-authorized person / agency.
•  If the product is found to be physically damaged, rusted, wet / moist / liquid damage or burnt.
•  Damage of the battery caused by overcharging or failure to use in accordance with the specific instructions outlined in the
product user manual. The batteries are charged by chargers other than those approved by Gizmore.
•  Force Majeure: Defects due to cause beyond control like Fire, voltage surge, acts of God like earthquake, lightning, rain, flood etc.



The above policies are for warranty service and the customer will be responsible for any costs associated with non-warranty conditions. Gizmore reserves the right to make final decisions regarding problem determination and the appropriate service option. Exchange units assume the remaining warranty of the original product. Some limitations and restrictions apply, and these are subject to change without prior notice.